We use computers and the Internet to connect to distant friends and family.  We use them for education, to find employment, and to increase our productivity. When you think of all of the ways technology improves your life, it becomes easy to see how a ‘digital divide’ has been created between the haves and the have-nots. 

The National Digital Inclusion Alliance (NDIA) Defines Digital Inclusion as  all the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies.  

This includes 5 elements:

1) affordable, robust broadband internet service

2) internet-enabled devices that meet the needs of the user

3) access to digital literacy training

4) quality technical support and

5) applications and online content designed to enable and encourage self-sufficiency, participation and collaboration.

Digital Inclusion must evolve as technology advances. Digital Inclusion requires intentional strategies and investments to reduce and eliminate historical, institutional and structural barriers to access and use technology.

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